Launcher

Launcher crash

If you are getting a crash pop up while starting the launcher or after clicking the play button, please take a screenshot of this error and also save your R3dLog.txt from this session. Then you can...

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You must be logged on to Steam to play/register game - Error

- Locate the New Frontier folder (Default is C:\Program Files\Steam\steamapps\common\New Frontier) and delete the whole folder. Then locate the folder in drive C:\ with the name "vssroot" (use the...

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After clicking "Play", my game does not start

This is mainly because something is blocking the game. Here is a known list of what it could be:- Windows Defender is blocking the connection -> Add the entire game folder as an exception- Windows...

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Application crashed

If your game crashes with the pop up "Application Crashed", please send us your r3dlog.txt file and Minidump file through the ticket system. 

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