You must be logged on to Steam to play/register game - Error

- Locate the New Frontier folder (Default is C:\Program Files\Steam\steamapps\common\New Frontier) and delete the whole folder. Then locate the folder in drive C:\ with the name "vssroot" (use the...

Read More

Launcher crash

If you are getting a crash pop up while starting the launcher or after clicking the play button, please take a screenshot of this error and also save your R3dLog.txt from this session. Then you can...

Read More

After clicking "Play", my game does not start

This is mainly because something is blocking the game. Here is a known list of what it could be:- Windows Defender is blocking the connection -> Add the entire game folder as an exception- Windows...

Read More

Application crashed

If your game crashes with the pop up "Application Crashed", please send us your r3dlog.txt file and Minidump file through the ticket system. 

Read More

Log In

You need a GameSupport account to send support tickets or vote on suggestions.

Sign Up

By signing up you confirm that you have read, understand and agree to our Privacy Policy and Terms of Service.

Reset Password